All sessions include an icebreaker, experiential activities/exercises, and discussions. Below is an abbreviated example.
Session #1 objective – Self-awareness, awareness of other, self-management and management of other.
Activity: Behavioral Styles Assessment Group discussion: How accurate was the assessment in defining your behavioral style? How can knowing the behavioral styles of team members & customers assist us to communicate effectively? Could this awareness assist you to resolve conflict?
Session # 2 objective Participants will be able to recognize, examine and practice the characteristics required to have effective communication.
Session #3 objective Participants will be able to recognize, evaluate and deconstruct the power of fear, as well as, choose strategies to overcome fear roadblocks. Identify "twisted thinking" and its impact on motivation.
FEAR – most participants will have one of three fears holding them back from succeeding. Reflection, Discussion and Strategy Development Do you have the power to overcome fear? How do you know this? How will you do it? Twisted thinking awareness What forms of twisted thinking do you engage in? How does that affect you forward progression? Twisted thinking body impact diagram
Summary Important to recognize (self-awareness) what is holding you back/challenging you so you can name it and put strategies in place to overcome the fear.
Session #4 objective Individuals will reflect on their self-care strategies, identify gaps, determine appropriate strategies within the current lifestyle and prepare to take action. Exercise: Stress assessment Life balance needs – What does that mean? What strategies can be used to meet your holistic needs? Exercise: Saying yes means saying no to? Bring this back to fears class, what/who is getting in the way of establishing the change? What can you do? Personal power!
Session #5 objective To enhance an individual's awareness of accountability, to value the importance of accountability in a team and prepare individuals to participate in accountability conversations. Is accountability important? Why is it hard to be accountable and hold others accountable? What is accountability? What tools or skills make having accountability conversations easier? Are these soft or hard skills? How as leaders can you get your team culture to adopt a process for accountability?
Session #6 objective Participants will be able to identify and value social and emotional intelligence (soft skills), select areas of strength and challenge as well as examine potential strategies to enhance soft skill development.
The business model of social and emotional intelligence, history, importance in business, research, etc. Introduce the 4-quadrant model and discuss the twenty-six competencies.
Exercise – Review the twenty-six competencies and write down 6 areas you feel you are strong in? We will discuss why you feel this way. What three competencies do you feel are your greatest challenge? Why? How does this competency create challenges for you in your business?
Sessions 7, 8 and 9 are determined by the challenges identified in individual or team profiles or by feedback from human resources/client and will enhance self-awareness, awareness of other, self-management and management of other.
Session #10 objective Review of material covered, how has module knowledge been applied, questions/concerns Solidifying individual and group developmental plans What are you walking away with that you did not have prior to this class? Graduation/meal.