Technological advances can be beneficial to businesses but you need to engage with individuals face to face to role model effective communication skills. Be mindful of your interaction with others and attempt to create a balance. Get out of your chair and talk to co-workers in person when able. You will decrease communication errors and enhance mental health well being.
When conveying a message our body language is often taken for granted.
Did you know that only 7% of what we say, our words, impact our message? How we say it, our tone and cadence, is responsible for 38% therefore our body language conveys 55% of the context. This is why I believe face to face coaching is essential. I want to establish a relationship with my clients that supports effective/shared communication. Saying something is not the same as communicating it! We see this played out again and again when text messages and e-mails are misunderstood. You are conveying only 7% of your message!!
I attended an event and was excited to have an opportunity to sit down and discuss Social and Emotional Intelligence Profiling and Coaching© with several RBC leaders at an event. RBC is one organization that has acknowledged the importance of enhancing employees social and emotional intelligence competencies particularly in the digital age of disruption. http://www.rbc.com/newsroom/news/2018/20180326-future-skills-rpt.html
Face to face engagement
My excitement was quickly dashed when one representative replied that face to face engagement was no longer going to be necessary to accurately convey the messages of employees requiring assistance/development. I was informed students in India have created and are testing IT programs that have accurately assessed, by 85%, an individual’s body language messages. He felt companies would eventually utilize this resource to assess employee’s mood and flag them to the Human Services Department if an issue detected.
When I mentioned the importance of engagement to establish trusting relationships to support individuals with self awareness, awareness of other, self managment and managment of other. I was again told I better find other ways to infiltrate businesses as IT cost saving approaches are the future. Needless to say, I was deflated but also scared, decreased human engagement has been linked to the growing numbers of mental health challenges.
Yes, advances in IT can benefit businesses but it cannot replace the benefits of human interaction.
Business who embrace IT approaches to address human challenges may find they are not saving money in the long run. How much money will companies lose because they are not engaging with their employees, building bonds and role modeling communication skills.
Our voice is our power, don't stunt your employees, they will leave. We need to engage with other to have mental health well being. I believe investing in engagement opportunities is not only beneficial to your bottom line but too the individual and whomever they come into contact with personally and professionally.
“Imperfect Perspectives" will consist of written and video format. The writing and videos will be imperfect as I am the composer and director and I am perfectly imperfect! Be genuine, have the hard conversations and be compassionate to self and other. Be empowered!